Melbet KYC & AML Policy

KYC and AML controls are applied to verify each account holder’s identity, reduce fraud risks, and deter money laundering and terrorist financing under applicable Canadian regulatory requirements. These measures support user safety, account protection, and a secure environment for online casino and sportsbook activities.

Key guarantees supported by KYC, identity checks, and AML security measures include:

• Fair play standards for all users
• Ongoing user safety and account protection
• Transparency about how personal data is used for compliance
• Adherence to Canadian regulatory requirements
• Protection of the platform from fraudulent or criminal activity
• Responsible gaming practices supported by reliable identification
• Consistent application of rules for all account holders

Every new user must complete an identity check and ID verification so that the account holder can be reliably identified before full access, deposits, or withdrawals are granted. Further document submission may be requested at any time to keep records accurate and up to date.

Categories of documents that may be requested include:

• Government-issued photo identification (for example, passport, driver’s licence, or provincial/territorial ID card)
• Proof of address showing the current residential address (such as a recent utility bill, bank statement, or government correspondence)
• Confirmation of ownership of payment methods used on the account (such as a redacted bank statement, card image showing limited digits, or confirmation from an approved payment service)
• Additional documentation to confirm source of funds or source of wealth when required by AML rules
• Any other documents reasonably required to meet regulatory requirements in Canada

Melbet implements AML controls and security measures designed to prevent money laundering, terrorist financing, and other illegal financial activity. These safeguards are applied to transactions, personal data, and user behaviour to detect and manage suspicious activity.

Key AML and transaction monitoring measures include:

• Continuous monitoring of deposits, withdrawals, and betting patterns for unusual or high-risk activity
• Automated detection rules and risk-based alerts for irregular transactions or behaviour
• Enhanced due diligence for higher-risk users, events, payment instruments, or jurisdictions
• Regular review of large, complex, or unusual transfers that may indicate money laundering
• Risk scoring of accounts, transactions, and behaviours based on predefined criteria
• Screening against applicable sanctions lists and identification of politically exposed persons (PEPs)
• Timely reporting to competent authorities when suspicious activity or transactions trigger reporting obligations
• Periodic review and updating of AML procedures to reflect changes in Canadian and international regulatory requirements

Certain activities are strictly prohibited because they undermine KYC controls, AML safeguards, user safety, and fair play. Any attempt to avoid ID verification, document submission, or transaction monitoring is treated as a serious breach.

Examples of prohibited actions include:

• Opening or using multiple accounts by the same individual to avoid limits or checks
• Using forged, altered, stolen, or otherwise fraudulent documents during ID verification or identity checks
• Attempting to launder funds, conceal the source of money, or route illegal proceeds through the platform
• Manipulating systems, games, bets, or payment flows to bypass AML or security measures
• Sharing, selling, or transferring account access, credentials, or control to another person
• Using third-party payment instruments or methods not legally owned or controlled by the account holder
• Providing false personal data or misrepresenting identity, nationality, or place of residence
• Assisting others in any of the above prohibited activities

Any breach of this AML and KYC Policy, refusal to cooperate in ID verification, or indication of suspicious activity can result in enforcement actions under Canadian law and the platform’s terms.

Possible measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Every account holder is responsible for providing accurate, complete, and up-to-date personal data during registration and throughout the use of the service. Users must complete KYC identity checks, ID verification, and any requested document submission within the specified timelines, and respond promptly to requests for additional information or clarification. Only payment methods legally owned and controlled by the account holder may be used for deposits and withdrawals, in order to support AML controls and transaction monitoring. Users must keep login details confidential, take reasonable steps to support account protection on their devices, and inform customer support immediately if any suspicious activity, unauthorized access, or security incident is suspected. Cooperation with this policy supports user safety, responsible gaming, and compliance with Canadian regulatory requirements.

Melbet upholds fair play and transparency to protect users, maintain account integrity, and support a safe and compliant gaming environment in Canada. KYC and AML controls form part of a broader framework of security measures intended to prevent abuse, reduce suspicious activity, and ensure that all users are treated in a consistent manner.

Key principles supporting fair play, user safety, and transparency include:

• Compliance with Canadian KYC and AML standards, including identity checks, ID verification, and transaction monitoring
• Confidentiality and protection of personal data, handled in line with privacy laws and internal security policies
• Ongoing monitoring for suspicious activity, irregular betting patterns, and unusual financial behaviour
• Prevention of manipulation, collusion, and other unfair behaviour that could harm other users or affect game outcomes
• Access to user support for security, responsible gaming concerns, and questions about this AML and KYC Policy
• Shared responsibility between the platform and each account holder to identify, prevent, and report misuse
• Equal conditions and consistent application of rules and regulatory requirements for all users registered in Canada